Our NATTILY gilets are designed for ultimate comfort and coziness with an adjustable waist system which tightens or loosens the fit as desired. The sizes are generous so if you like your gilet a little more fitted, we strongly suggest purchasing a size smaller than your usual dress size.
Add up to three initials to your gilet to really stand out from the crowd or make your gift extra special. As standard, the initials will be in capital letters and on the right hip, just along the seam below the pocket, in thread to match the trim colour. The tool on the website is just a guide, size, font and location of embroidery will vary slightly. Please allow 7 working days for embroidery however we'll always endeavour to be quicker than this.
If you would like anything different to this then please do email firstname.lastname@example.org to discuss your requirements which may incur extra costs depending on the specifications. Please note all embroidered gilets are non-returnable so make sure you've selected the correct size and colour before confirming the personalisation.
The gilets make great team or work uniforms to ensure you're all looking smart when out and about. If you would like to find out more then please do email email@example.com to discuss your requirements which may incur extra costs and longer lead times depending on the specifications. Please note all embroidered gilets are non-returnable so please make sure you've selected the correct size and colour before confirming the personalisation.
Can I change an order after I have placed it?
If you wish to change an order, please email us at firstname.lastname@example.org as soon as possible and we will do our best to help.
How do I exchange my product?
We are more than happy to exchange any of our gilets for free, as long as they have not been worn and are in a re-sellable condition with all labels and tags still attached.
To do so, please email email@example.com with your details and reason for return. Once you've received a reply, please then repackage the gilet securely and send back to us at the address. We say 14 working days to complete exchanges and send your new gilet back to you, however we aim to be faster than this.
I am missing / have an incorrect item in my order?
In the unlikely event of receiving the wrong order please contact us immediately by emailing firstname.lastname@example.org to resolve the issue.
What is NATTILY’s returns policy?
Whilst we are sorry to hear you no longer want your gilet we will offer a full refund as long as the gilet is unworn / unused and in a re-sellable condition with all tags still attached. If you do not want to exchange for another size we can refund the cost of the gilet (but sadly cannot refund postage costs) if you email us as soon as possible and we receive the gilet within 14 days of purchase.
What happens if I am not in to sign for my order?
Royal Mail will leave a collection slip with details of your nearest Post Office collection point.
How do I care for my gilet?
Get the most from your gilet - NATTILY gilets are made from 95% polyester and 5% polyurethane. To make sure you are always nattily dressed to impress, please follow our recommended care instructions:
- Wash separately on warm 30 degree wash
- Lay out flat to dry or hang on line
- Do not leave to dry in the sun as this will fade the neon trim
- Always remove pom pom before washing
- Do not tumble dry
- Do not wash with dark jeans
- Do not iron
- Do not dry clean
For more information, please email email@example.com
Where else can I buy a NATTILY gilet?
At the moment we manage all our individual orders via the www.nattily.co.uk website.
If you are a retailer and would like to stock NATTILY gilets in your shop, please get in touch firstname.lastname@example.org